Author Archives: Pierre St-Jacques

Name tags and violence in the workplace

Photo of BSO with words "Name tags and violence in the workplace" along with a name tag with the word "target" on it

It is now almost seven years since the CBSA began forcing us to wear name tags. In that time, we’ve suffered countless incidents of workplace violence as defined in Part 20.2 of the Canada Occupational Health and Safety Regulations (COHSR).

Our names are used to threaten us at work. We are threatened on social media. We are threatened at home. We are stalked. Travellers show up at our homes. Criminals show up at our homes. Our loved ones are endangered.

Our employer’s response to the violence created by this policy is to remind us that we must take precautions to protect ourselves outside of work. That’s right; the CBSA is protecting us against violence by having us look out for ourselves.

Part 125(1)(z16) of the Canada Labour Code (CLC) mandates that the CBSA “take the prescribed steps to prevent and protect against violence in the work place”. Part 122.2 of the CLC mandates that “elimination of hazards” be the first preventative measure employed to address a hazard. The CBSA has failed to remove the danger and has failed to protect its employees against workplace violence.

We, as employees, also have obligations under the CLC. Part 126(1)(h) mandates that we “report in the prescribed manner every accident or other occurrence arising in the course of or in connection with the employee’s work that has caused injury to the employee or to any other person”.

To hasten the end of this ill-conceived policy, we ask that you follow the steps below for any name tag related violence you’ve suffered in the past and every incident you suffer in the future, whether it happened at or outside of work. A local CIU representative or member of your workplace health and safety committee will be able to assist you in completing these steps.

  • 1- Complete a LAB 1070 Hazardous Occurrence Investigation Report Form.
  • 2- Submit a workplace violence allegation (see instructions below).
  • 3- Advise a local CIU representative that you’ve done both.
  • 4- Explore a claim with your Provincial Worker’s Compensation Board.

Together, we can keep each other safe. By coming forward, we can accomplish what your employer has failed to do.

Instructions for submitting a workplace violence allegation

To submit a workplace violence allegation, send the following to your immediate Supervisor, and c.c. a local Union representative. Once the employer replies, we will be able to assist you navigate the process. The investigator’s report will eventually be shared with your workplace health and safety committee, who will participate in implementing measures to prevent what you’ve suffered from happening again.

I, [insert name], allege that I have been the victim of workplace violence as per the definition contained in Part XX of the Canada Occupational Health and Safety Regulations. I request that the investigation procedure set out in Part 20.09(1) of the Regulations be initiated.

The following is a brief summary of my allegations: (…)

FB team denounces disgraceful CBSA discipline video during negotiations

Our FB bargaining team called on Canada Border Services Agency (CBSA) management to retract a disgraceful video that threatens surveillance of members and harsh disciplinary measures.

The video, warning FB members that “discipline in the workplace happens” and “the consequences may surprise you,” reinforces the need for better protections against harassment and abuse of authority in the FB collective agreement.

Our Public Service Alliance of Canada-Customs and Immigration Union (PSAC-CIU) bargaining team also addressed issues around wages, medical notes, firearms and dog handlers and other key issues during negotiations with Treasury Board/CBSA September 17 to 19.

Discipline

With respect to discipline, our team denounced the recent video released by CBSA management on Atlas. We stated clearly to the employer that CBSA’s obsession with punishment and surveillance – as reflected in the video – is a serious problem, and that such tactics on the part of CBSA only serves to strengthen our union’s resolve to achieve better contract protections against harassment and abuse of authority in CBSA workplaces.

Medical notes and medical/dental appointments

In bargaining we reiterated our demands to protect against excessive management requests for medical notes and pushed for management to pay for medical notes. We also raised issues related to CBSA management’s intrusive questioning when employees take leave for medical and dental appointments.

Firearms and dog handlers

It came to light recently that CBSA has provided paid leave for clerks who volunteer to receive training for the handling of firearms. We pointed out the absurdity of not providing paid time for firearm practice for officers who are required to carry firearms when paid time is being provided for employees who volunteer for certain training. Our position in bargaining is that all officers required to carry a firearm should receive paid firearm practice time. We also again raised issues concerning compensation for dog handlers.

Name tags, telework

We provided additional evidence of the risks associated with requiring officers to wear name tags and explained our position that officers should not be required to provide their names. We also pointed out that the telework policy that has been implemented does not address the issues we’ve raised in bargaining and that we need language in our contract on the issue.

Wages

In light of recent analytical data that has come to light concerning members of the Inland, Intelligence and Investigations community, our team did not table wages this week as more time is needed to conduct our survey of the broader law enforcement community.

We are in the process of setting additional dates. We’ll be sure to update you when we have more information.

To review the package of proposals that we tabled and those of the employer, go to: psacunion.ca/fb-group.

We stand tall for law enforcement

Together as FBs, we’ve achieved incredible victories over the years. PSAC is the largest union in the federal public service, and one of the largest public sector unions in the country.  No other union has more experience in bargaining and representation within the federal public service than PSAC and CIU.

  • We successfully won the right for Border Services Officers to be armed in 2006.
  • Since 2007, PSAC-CIU successfully negotiated a 48% increase in compensation for frontline BSO, including a 17.5% raise in 2018.
  • We won significant new rights for shift workers, including protections in the context of VSSA negotiations and seniority rights.

Standing together, we will continue to work together and hold the CBSA’s feet to the fire to ensure we can continue to make groundbreaking gains for FB members.

The original version of this article was first posted on the PSAC website.

CIU members support their bargaining team

Banner with the words We support our bargaining team

Since the Labour Day long weekend, members from the CIU-PSAC FB bargaining team have been meeting with CIU members across the country to provide updates on the current status of the bargaining process. Members were keen to express their support, proudly wearing their orange epaulettes in solidarity, or displaying their CIU-PSAC water bottles.

Throughout the coming weeks, your support will continue to be crucial. Our bargaining team is returning to the table the week of September 16. We’ll be sure to provide you with updates. With the employer walking away from the other Treasury Board tables (PA, EB, SV and TC), we have to stand strong behind our FB bargaining team – so wear your epaulettes, and show your solidarity!

Photo of a group of BSOs with the words We support our bargaining team Photo of a group of CIU members with the words We support our bargaining team CIu-SDI Photo montage

Government walks away from pre-election deal

PSAC rally in front of Parliament

The Liberal government has squandered one last pre-election opportunity to deliver a fair deal at the bargaining table for PSAC members, as well as to provide proper compensation for damages caused by the Phoenix pay system.

Approximately half of the 140,000 federal public service workers currently in negotiations returned to the bargaining table when the Program and Administrative Services (PA) unit, representing 71,000 PSAC members, resumed negotiations with Treasury Board on Sunday September 1.

The government refused to meet PSAC’s key demands despite six continuous days of bargaining. Their wage offer fell short of providing PSAC members – the largest group of workers in the federal public service – with even the equivalent wage increase that was negotiated with other federal bargaining agents.

The government once again also proposed to short-change PSAC members for the pain and suffering caused by Phoenix. After finally agreeing to cash compensation rather than days of leave, the government’s offer remained meagre and insufficient to recognize the damages inflicted on public service workers over the last four years.

“We had made it clear to Treasury Board that we would return to the bargaining table, but only to discuss an improved offer—one that includes annual wage increases that meet or exceed inflation, improved work-life balance – and equitable monetary compensation for the Phoenix nightmare,” said PSAC National President Chris Aylward.

“PSAC came to the table in good faith, but instead of using this opportunity to deliver a fair deal for our members, the government walked away.”

Due to a federal election set to be called in the coming days, there will be no additional opportunities to return to the bargaining table until after the election is concluded. In the months after the election, negotiations will continue while PSAC undertakes preparations for possible strike action for the bargaining units listed below.

What PSAC units are currently negotiating new contracts with the federal government?

Nine PSAC units covering 140,000 workers in the federal government are currently negotiating new contracts. All the units below, except for Border Services (FB), are awaiting hearings at their respective Public Interest Commission (PIC).

Major government bargaining units

Click on your unit for the latest specific updates.

The original version of this article was first posted on the PSAC website.

September 2019 Young Workers Conference Call

Banner with the words Young Workers

If you are 35 years old or younger and want to get involved with your union, you are invited to participate in the next CIU Young Workers conference call, on September 24, 2019, 7-8 p.m. (ET). This is an opportunity to make your voice heard and discuss shared issues with your fellow young workers.

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