On August 8, 2016, CIU Hamilton Branch members met with National President Jean-Pierre Fortin and 1st National Vice-President Mark Weber, who were seeking to familiarize themselves with the Agency’s Telephone Reporting Centre System, used for the remote processing of travellers.
In January 18, 2016, CBSA launched a pilot project which allows Hamilton based officers to process travellers crossing at Morses Line, Quebec, some 700 km away.
Brothers Fortin and Weber were pleased to receive the feedback and comments of CIU members who process travellers using the telephone reporting system, and who could provide them with first-hand information about the ins and outs of remote processing.
