Shocking internal report exposes rampant discrimination at the head of Canada’s public service

Today, the Coalition Against Workplace Discrimination, of which the Public Service Alliance of Canada (PSAC) is a member, released an internal report obtained through the Access to Information Act, which revealed blatant and widespread discrimination at the Privy Council Office (PCO). The federal government is Canada’s largest single employer, and it relies on the Privy Council Office to manage the public service, while also supporting the Prime Minister and the federal Cabinet. As such, the findings are extremely troubling, and a concern to all Canadians.

Through interviews with staff conducted over the course of six months, Dr. Rachel Zellars discovered a workplace where racial stereotyping, microaggressions, and verbal violence was regularly practiced and normalized, including at the executive level, and a culture that discouraged reporting, and lacked accountability mechanisms. Further, Dr. Zellars found that white employees and executives detailed career-advancing opportunities that were in stark contrast to those of Black, Indigenous, and racialized employees, who were clustered in temporary and lower-level positions.

It is shocking that this level of blatant discrimination occurred in one of Canada’s highest offices. Once again, those who have been perpetrators of discrimination are being tasked with implementing change. This approach has consistently failed, and it’s time for real arms-length accountability mechanisms, and structural changes to meaningfully address anti-Black discrimination,” said Nicholas Marcus Thompson, President, Black Class Action Secretariat.

In 2021, the then Clerk of the Privy Council, Ian Shugart, issued a Call to Action to public service leaders to take specific and meaningful actions to address racism, equity, and inclusion. But in the report, Black and racialized employees at PCO describe its Corporate Services department as a key barrier to that Call to Action.

Instead of fighting racism in the public service, the Privy Council Office, the highest office responsible for combating discrimination, is allowing it to fester,” said Sharon DeSousa, PSAC National President. “This confirms what we’ve been hearing from our members for years – Black, Indigenous and racialized employees experience a very different public service where microaggressions, putdowns and indignities are a daily reality. We demand urgent, concrete action to address systemic racism and discrimination in Canada’s public service.

The PCO provided the Coalition with an update on the steps they have taken since this report was released internally. While its list of initiatives show some attempt to implement the report’s recommendations, they lack the depth required to fully tackle the systemic issues identified, and there are still many key recommendations that have not been addressed.

PSAC is calling for:

  • The federal government to appoint a Black Equity Commissioner to address systemic anti-Black racism across all levels of government (similar to the two representatives appointed to address Antisemitism and Islamophobia)
  • The federal government to implement the Employment Equity Act amendments it promised in December 2023, to add Black Canadians as an employment equity group.
  • The federal government to provide restitution to Black public sector workers who have launched a class action lawsuit based on years of discrimination, as identified in multiple federal reports.

This article was first posted on the PSAC website.

Government ratifies collective agreement for 9,000 PSAC members working at CBSA

bargaining-FB-négos
bargaining-FB-négos

The federal government has ratified the collective agreement for FB group members working at the Canada Border Services Agency (CBSA). The agreement will be signed by both parties in the coming days.

After a nationwide ratification vote, the agreement was ratified by PSAC members on July 4, 2024.

The four-year agreement expires June 2026 and includes a wage increase that exceeds recent increases to other Canadian law enforcement agencies, enhanced protections relative to technological changes, and better provisions for shift scheduling and leave.

Next steps

Once signed, all non-monetary terms of the collective agreement will take effect immediately.

The employer has 180 days from the signing of the contract to implement wage increases, wage adjustments and allowances. If the implementation period goes beyond 180 days and when the outstanding amount owed is greater than $500, the employer will pay a $200 lump sum per member.

PSAC will update FB group members when the agreement is signed. Please contact your regional office to make sure your contact information is up to date.

This article was first posted on the PSAC website.

Join PSAC’s legal fight against the arbitrary telework mandate for federal workers

As part of our ongoing fight to rescind the federal government’s arbitrary one-size-fits-none telework policy for federal public service workers, PSAC is now encouraging members impacted by the mandate to file individual grievances contesting their telework agreements.

Collectively filing thousands of individual grievances will hold Treasury Board accountable for violating the agreement on telework PSAC negotiated in the last round of bargaining and pressure them to respect their obligations under the agreement.

The government’s misguided telework policy flies in the face of the collective agreement and the Letter of Agreement on Telework that we fought hard for and won in the last round of negotiations. Part of that agreement committed the government to creating joint panels in each department to handle telework disputes individually and fairly based on the unique personal situation of all workers.

But for over a year, the government has delayed and stonewalled our efforts to establish most of these panels, instead rolling out a regressive policy that limit our members’ flexibility around telework.

The Trudeau Liberal government has shown a complete disregard for federal public service workers and the bargaining and consultation processes that are fundamental to labour relations. Filing individual grievances will put incredible pressure on the government to respect its obligations under the agreement and move forward with the creation of these joint panels in each department.

File an individual grievance

Individual grievances should be filed for the following issues:

  • Where the amended Direction on prescribed presence in the workplace results in a member being arbitrarily required to work more days in the office;
  • Where a member has had an existing telework agreement disregarded or altered because of the Direction;
  • Where a member experiences additional adverse impacts because of their membership in a human rights-protected group;
  • Or, where a member has experienced losses or out-of-pocket costs because of the Direction.

Grievances should be individualized to reflect the specific circumstances and concerns of individual members. You may adapt and customize the template grievance language provided in our frequently asked questions section. However, you should always go through your union when submitting a grievance. Contact your local and/or component for support from a steward or labour relations officer.

PSAC’s legal challenges

Unfair labour practice complaints

Given the profound impact this decision has on workers, PSAC took immediate legal action by filing two unfair labour practice complaints with the Federal Public Sector Labour Relations and Employment Board on behalf of the FB and the PA, SV, TC, and EB bargaining units. The Union of Taxation Employees (UTE), a componeent of PSAC, did the same on behalf of members at CRA. These complaints accuse the employer of bad faith bargaining.

Our complaints maintain that Treasury Board and CRA are attempting to circumvent not only the bargaining process but the role of the union as bargaining agent by altering terms and conditions of employment that were negotiated at the bargaining table. In fact, PSAC called off our national strike and entered into a collective agreement based on commitments from Treasury Board that they now refuse to honour. The FB complaint also claimed the employer breached the statutory freeze by altering terms and conditions of employment while bargaining.

PSAC demands the employer revoke these unilateral changes and engage in meaningful consultation to restore trust and adherence to the previously agreed upon terms.

Policy grievance

PSAC filed a policy grievance challenging the arbitrary application of management rights and the discriminatory impact of the amendments, which will disadvantage members of human rights-protected groups.

The policy grievance directly challenges Treasury Board’s arbitrary and unreasonable exercise of management rights, as well as the employer’s back peddling on the principles enshrined in the Letter of Agreement on Telework. The grievance addresses the abuse of authority, given the employer’s decision was based on political pressure, rather than a genuine assessment of workplace needs or concerns.

The grievance also addresses the systemic discriminatory impact the amendments will have on many employees based on human rights grounds — such as disabilities and family caregiving obligations — due to the reduced accessibility, inclusiveness, and flexibility of workplaces in the federal public service.

The policy grievance calls for the rollback of these amendments and meaningful consultation with PSAC going forward. It also seeks damages to compensate affected employees for all losses they may experience.

Next steps

PSAC remains dedicated to opposing these unilateral changes and advocating for fair labour practices that respect the rights and needs of all members. We will continue to keep members informed as this situation evolves, including more information about the joint panels.

Join us in the fight for telework that works for workers: 

This article was first posted on the PSAC website.

DeSousa: Federal workers who keep us safe deserve a dignified retirement

PSAC logo SCFP
PSAC logo SCFP

The following op-ed by Sharon DeSousa, PSAC National President, was published in the Ottawa Citizen and other Postmedia papers. 

Two firefighters risk their lives to keep us safe. One battles a burning building, the other fights a dangerous wildfire. Both have tough jobs that take a physical toll, resulting in mounting injuries over time. But only one can retire without penalty after 25 years of demanding frontline service.

Most firefighters, law enforcement, and public safety workers can retire with unreduced pensions after 25 years because their jobs are so demanding. But federal firefighters facing another wildfire season, firefighters on military bases, frontline workers at CBSA, northern paramedics, Coast Guard search and rescue workers, territorial Corrections Officers, and many others who keep us safe in so many ways don’t get this benefit.

These public safety workers do tough jobs but for decades have been treated as second-class workers, forced to work five extra years before they can retire compared to others doing similar demanding work.

Imagine this: after years of frontline work that takes a huge physical toll, you can’t pass qualifications anymore. But, unlike someone doing a similar job for a province or municipality, you face a big financial penalty if you retire after 25 years of service.

For over 20 years, the Public Service Alliance of Canada has been pushing the government to correct this. We were delighted when Treasury Board President Anita Anand announced in June that the government was moving forward with legislation in the fall designed to allow federal public safety workers to retire without penalty after 25 years of service, regardless of their age.

Correcting this inequality was a challenge, and our work isn’t done yet. While most unionized workers can negotiate pension conditions, federal public sector workers fall under the Federal Public Sector Labour Relations Act – a restrictive law that does not allow pensions to be part of collective bargaining. For us, these changes can only be made by jumping through all the hoops needed to introduce and pass legislation. Progress like this can only happen when government is willing to work together with public service unions to fix these inequities.

The forthcoming change to the legislation is a testament to the hard work of so many workers who fought for years for pension equality. Soon, thousands of federal public safety and law enforcement workers across Canada will have the same equitable retirement benefits as their peers. We finally got the government to act.

Our union will be monitoring the legislation closely to ensure that pension fairness for all deserving federal public safety workers is achieved. The details will make all the difference and it’s crucial the government get things right.

I’m sure every Parliamentarian agrees Canada should honour the service of those who put their health and wellbeing at risk to keep us safe and secure. They can show their appreciation by working with us to strengthen and pass this legislation as soon as possible – so these workers can finally get the equitable retirement they deserve.

This article was first posted on the PSAC website.

Register now for TB town halls to learn how to submit bargaining demands

As preparations continue for the next round of Treasury Board bargaining, PSAC will host a series of national virtual town halls to provide guidance for members on how to draft effective bargaining demands.

The town halls will build on the momentum from our historic 2023 national strike and empower members to get involved in the bargaining process early.

Registration is open to all members of the Program and Administrative Services (PA)Technical Services (TC)Operational Services (SV), and Education and Library Science (EB) Treasury Board bargaining groups.

[maxbutton id=”1″ url=”https://psacunion.ca/treasury-board-bargaining-townhalls” text=”Register now” ]

English with French interpretation: 

  • Tuesday, July 23, 6 p.m. ET
  • Monday, July 29, 9 p.m. ET
  • Monday, September 23, 6 p.m. ET
  • Tuesday, September 24, 7 p.m. ET

French with English interpretation: 

  • Thursday, July 25, 7 p.m. ET
  • Wednesday, October 16, 9 p.m. ET

Learn more about the bargaining process and what makes a strong bargaining demand, so you’re better prepared to discuss bargaining priorities with your colleagues and within your local. Each session will include a 30-minute presentation, followed by a Q&A session.

This is your chance to shape negotiations for the next round. Your input will help prioritize the issues that matter most at the Treasury Board bargaining conference in February 2025.

The deadline to submit your bargaining proposals is November 15, 2024.

[maxbutton id=”1″ url=”https://psacunion.ca/treasury-board-bargaining-townhalls” text=”Register now” ]

Your component will review all proposals from their respective members ahead of the PSAC bargaining conference in February 2025 where delegates from locals across the country will choose priorities for negotiations.

This article was first posted on the PSAC website.

Next Young Workers virtual meeting

Banner with the words Young Workers
If you are 35 years old or younger and want to get involved with your union, you are invited to participate in the next CIU Young Workers virtual meeting over Zoom, on July 29, 2024, 7-8 p.m. ET. This is an opportunity to make your voice heard and discuss shared issues with your fellow young workers.

Workers at Canada Border Services Agency ratify tentative agreement for more than 9,000 workers

bargaining-FB-négos
bargaining-FB-négos

Public Service Alliance of Canada (PSAC) and Customs and Immigration Union (CIU) members working at the Canada Border Services Agency (CBSA) have voted overwhelmingly in favour of ratifying their tentative agreement, with 91% of ballots cast in favour of the new contract. A nationwide ratification vote took place June 20 through July 4.

Over 9,000 workers at the CBSA won a wage increase that exceeds recent increases to other Canadian law enforcement agencies, enhanced protections relative to technological changes, and better provisions for shift scheduling and leave.

The four-year collective agreement expires on June 20, 2026.

Today, we celebrate our members who showed unwavering commitment and solidarity to reach the best possible contract for workers,” said PSAC National President Sharon DeSousa. “This is a well-deserved victory for our members at CBSA who safeguard our nation’s borders and ensure the safety and security of all Canadians.

I’m proud of the solidarity our members have shown over that past two years of negotiations,” said Mark Weber, CIU National President. “We would not have achieved this agreement without the strength and support shown by thousands of members across the country who took action to support our bargaining team.

Next Steps 

In the coming weeks, PSAC will meet with Treasury Board and CBSA representatives to sign the new contract. All non-monetary terms of the collective agreement will come into effect immediately after signing.

Treasury Board and CBSA have 180 days from the date of signing the new collective agreement to raise the pay according to the new rates and provide retroactive pay for the time elapsed since the expiry of the previous contract.

This article was first posted on the PSAC website.

Navigating the Phoenix adjudication process under the 2020 damages agreement

Starting June 24, a new adjudication process is available for both current and former Treasury Board employees affected by the 2020 Phoenix pay system damages agreement. This process was negotiated by PSAC and is designed to resolve disputes quickly and efficiently if your claim for severe impacts has been denied.

There are two main pathways to handle disputes: 

  • Accelerated adjudication: This faster process allows for a decision within 40 working days. Both parties must agree on a statement of facts before moving ahead with accelerated adjudication, which is administered by the Federal Public Sector Labour Relations and Employment Board (FPSLREB). The entire process has been outlined in the FPSLREB’s procedural guide.
  • Formal adjudication: This longer hearing process is designed for complex cases where facts are disputed or more evidence is needed. It involves gathering evidence and testimonies, and a decision can take several months. Grievances that proceed to formal adjudication follow the FPSLREB’s usual adjudication procedures.

If your claim is approved, fully or partially, you will receive a decision letter with a release form that you must sign and return within 90 days to receive your payment. Employees can contact the Phoenix Claims Office with any questions about the decision letter.

Disagreeing with a decision

If you disagree with the decision on your claim, contact PSAC (choose “Phoenix – Appeal a severe impact claim” from the dropdown menu) to explore your options. We can guide you on the next steps and can refer your claim to the FPSLREB, depending on the specifics of your case. Under the Phoenix pay system damages agreement, only PSAC can refer a claim to adjudication before the FPSLREB.

For members covered under the 2019 Phoenix pay system damages agreement, a similar process is already available.

Push for ongoing Phoenix damages

PSAC also continues to call on Treasury Board to begin negotiating an extension of the Phoenix general damages agreements and the severe damages claims process to compensate workers until they are paid properly and on time – every time.

There are currently 424,000 transactions ready to be processed by the Public Service Pay Centre with a growing Phoenix backlog that is leading to frustration and hardship for federal public service workers waiting for their issues to be resolved.

This article was first posted on the PSAC website.

Employment Opportunity: Labour Relations Officer (Permanent position) (Extended)

Photo of CIU flag

The Customs and Immigration Union (CIU) is seeking to hire a full-time bilingual Labour Relations Officer (Band 11, French imperative) with extensive experience to be staffed on a full-time indeterminate basis.

Applications will be received until close of business on July 19, 2024 (5:00 p.m. EDT). Please see the full posting here (PDF) for more information about the position, the associated duties and requirements, and on how to apply.

FB Ratification votes to be held June 20 to July 4

bargaining-FB-négos
bargaining-FB-négos

Ratification votes for PSAC-CIU members working at the Canada Border Services Agency will begin June 20 and end July 4 at 12 p.m. ET.

In order for FB members to receive their new rates of pay, retroactive pay, and lump sum payment, the new agreement must first be ratified. To ensure this ratification process is done as quickly as possible, PSAC will be conducting an online ratification process.

The ratification vote will be conducted using the same online voting platform used for strike votes earlier this year.

How to vote

PSAC will be holding mandatory virtual information sessions, and you can vote at any time after attending a session up until the voting deadline July 4 at 12 p.m. ET.

Ensure you are a Member in Good Standing. If you are on an extended leave (parental, disability, etc.), you can request to maintain good status while on leave prior to the vote.

Check your email: All FB group members will have received an email from communications@psac-afpc.vote on June 14 with the link to PSAC’s voting platform and the credentials needed to log in. If we only have your home address on file, your voting credentials will have been mailed to you.

If you did not receive an email on June 14, check your junk mail or other folders in your personal email account. If you’ve checked those folders and still don’t have the email, or if we don’t have your personal email on file, you can fill out a PSAC membership form to update your contact information.

Once you submit the online membership form, PSAC will issue your voting credentials to you as soon as possible.

Participate in a mandatory information session: Upon receipt of your login credentials, please proceed to register for voting sessions using the online voting platform link.

Submit your vote: Once you attend a mandatory information session, you will then be provided with a link to vote. Following the information session, you can vote immediately or stay on to participate in a live Q&A session with members of the FB bargaining team.

Vote session dates and times

Register for one of the following mandatory information sessions:

Sessions in English

  • Thursday, June 20, 7:30 p.m. ET in English
  • Friday, June 21, 2:00 p.m. ET in English
  • Sunday, June 23, 7:00 p.m. ET in English
  • Monday, June 24, 10:00 p.m. ET in English
  • Tuesday, June 25, 10:00 a.m. ET in English
  • Wednesday, June 26, 6:30 p.m. ET in English
  • Thursday, June 27, 7:30 p.m. ET in English
  • Friday, June 28, 10:00 a.m. ET in English
  • Tuesday, July 2, 5:00 p.m. ET in English
  • Wednesday, July 3, 10:00 p.m. ET in English

Sessions in French

  • Friday, June 21, 9:00 a.m. ET in French
  • Tuesday, June 25 5:00 p.m. ET in French
  • Wednesday, June 26, 8:00 p.m. ET in French
  • Friday, June 28, 1:00 p.m. ET in French
  • Tuesday, July 2, 9:30 a.m. ET in French

Register here

This article was first posted on the PSAC website.