Get reimbursed for Phoenix-related tax issues

Fix Phoenix Pay System Logo

As the tax filing deadline quickly approaches, we know that Phoenix has made tax season extra stressful for many public service workers. PSAC has long-secured measures to help alleviate some of the tax-related financial losses caused by Phoenix pay problems.

Frequently Asked Questions: 2018 Tax Implications of Phoenix payroll issues

Reimbursement for tax advice

Public service workers impacted by Phoenix can reach out to tax experts to help determine if there are errors on their T4s and determine whether there are tax implications for those errors. Members can be reimbursed for this tax advice up to $200 per year (taxes included).

To file a claim, complete this online form.

More information can be found at Claims for expenses and financial losses due to Phoenix: reimbursement for tax advice.

Claim for impacts to income taxes and government benefits

Those who have been impacted by Phoenix may also be facing financial loss due to the incorrect reporting of their salaries. Often this is due to:

  • overpayments put an individual into a higher tax bracket, causing them to owe more in income taxes, or
  • the increased income caused an individual to be ineligible, or eligible for less, government benefits and credits such as the Canada child benefit.

To find out if you are eligible to be reimbursed for these types of financial losses, go to Claims for expenses and financial losses due to Phoenix: Claim for impacts to income taxes and government benefits.

Claim out-of-pocket expenses

Anyone who has been financially impacted by Phoenix, tax-related or not, may also be eligible to claim out-of-pocket expenses. Out-of-pocket expenses include things like penalty fees, interest charges, or NSF (non-sufficient funds) charges.

Visit Additional Financial Expenses Incurred Because of Phoenix Pay System Errors to get more information and fill out the claim form.

The original version of this article was first posted on the PSAC website.

1996: Joint Police & Peace Officers Memorial Service

Our fourth historical vignette highlights an important step in border officers being recognized as part of the law enforcement community. 

As a founding member of the Canadian Peace Officers Memorial Association, CIU (then CEUDA) was instrumental in ensuring that border officers be present on Parliament Hill to pay homage to those who paid the ultimate price.

A memorial service had first been held in 1977 to honour police and federal correctional officers. By 1994, thanks to union involvement, a separate ceremony was also held specifically for Peace Officers. Finally, in 1996, for the first time in history, Canadian Police Officers and Peace Officers held a joint memorial service on Parliament Hill to honour those who lost their lives in the line of duty.

Today, we can be proud of our Sisters and Brothers who, every year, stand beside their law enforcement colleagues to honour their fallen.

Two border services officers, with text on the creation of the join police and peace officers memorial service
Click for full-size version.

For more union victories, see this page, and follow us on social media using #CIUvictories.

2006: Arming Initiative

The third entry in our series celebrating our union milestones takes a look at a major turning point for border officers.

The arming of officers did not happen overnight. CIU (then CEUDA) had to lobby for years to convince the government that arming border officers was as important as providing protective vests and general safety equipment.

Pressure on the employer reached a peak in the early 2000s. The government’s position at the time was that border officers should let the police deal with dangerous situations, going so far as to compare the role of border officers to that of bank tellers. Ill-equipped to defend themselves and perform their duties, border officers were understandably frustrated.

Through work refusals, coast-to-coast consultations, and in-depth studies, the union wore out the employer’s objections and found support with the public. Finally, in 2006, the arming initiative became reality, with then 1st National VP Jean-Pierre Fortin (now National President) noting in 2007 that it represented “the largest cultural shift facing border services and [CIU] in our collective pasts.”

Close-up of a BSO with a gun, with text explaining how the union fought for its members to be armed
Click for full-size version.

For more union victories, see this page, and follow us on social media using #CIUvictories.

Treasury Board bargaining: April talks will be Trudeau’s last chance to deliver on commitment to public service workers

Bargaining

PSAC bargaining teams representing 90,000 members under Treasury Board only saw small movement from the government at talks last week despite a rapidly closing window for Prime Minister Justin Trudeau to deliver on his commitment to public service workers.

After some small positive steps at talks in February, PSAC was hopeful that the government would come to the March meeting ready to make major progress.

“Unfortunately, the government once again squandered the opportunity to make major progress towards a fair contract,” said Chris Aylward, PSAC’s National President. “Since coming into office, Trudeau committed to restoring the government’s respect for the public service. Those are nice words, but reaching a fair contract before the federal election in October is the only way he can deliver on that promise to PSAC members.”

Since bargaining began almost ten months ago, PSAC’s teams have presented reasonable proposals to improve work-life balance, reduce precarious contract work, close wage gaps with the private sector, and ensure fair economic increases.

Yet, for most of that time, the government has repeatedly delayed progress and resorted to making insulting offers, such as the November proposal for a two year wage freeze. Though the government has since moved away from that proposal, it continues to insist on an annual wage increase of only 1%, around half the rate of inflation.

“Trudeau’s window to deliver on his commitment to support public service workers and the vital services they provide Canadians is closing, but we’re willing to give him one more chance in April,” added Aylward. “We’re going to ramp our mobilization between now and then to make sure the government understands that they are running a high risk if they don’t give PSAC members a fair deal before the election.”

“PSAC members are still waiting to get paid properly under Phoenix, and they’re still waiting, after three years, to be compensated for all the hardships they’ve endured because of these countless pay problems. They shouldn’t also have to wait for the fair working conditions they deserve.”

Last week’s sessions were held between March 19 and 21 and covered four bargaining units under Treasury Board: Program & Administrative Services (PA), Technical Services (TC)Operations Services (SV), and Education & Library Science (EB).

The original version of this article was first posted on the PSAC website.

March 2019 Young Workers Conference Call

Banner with the words Young Workers
If you are 35 years old or younger and want to get involved with your union, you are invited to participate in the next CIU Young Workers conference call, on March 27, 2019, 7-8 p.m. (ET). This is an opportunity to make your voice heard and discuss shared issues with your fellow young workers.

Treasury Board bargaining: Trudeau’s window to deliver on commitment to public service workers is closing

Bargaining

The clock is ticking for the Trudeau Liberals as PSAC’s four bargaining teams representing 90,000 workers covered by Treasury Board resume negotiations with the government between March 19 and 21.

Since bargaining began nine months ago, PSAC’s teams have presented proposals to improve work-life balance, reduce precarious contract work, close wage gaps with the private sector, and ensure fair economic increases. Yet, for most of that time, the government has repeatedly delayed progress, and in late November made an insulting offer that would freeze wages for two years.

While the last session of talks in February yielded a few smalls steps in the right direction, far more significant progress must be achieved this month. Reaching a fair agreement before the federal election in October is the only way Justin Trudeau can deliver on his promises to PSAC members.

In a 2015 letter to public service workers, Trudeau committed to restoring the government’s “trust in — and respect for — our public servants”. Moreover, Trudeau has recognized that public service workers “continue to show unwavering professionalism as they face unacceptable hardships caused by the implementation of the Phoenix pay system.”

“Over the last four years, Trudeau has said all the right things about the public service,” said Chris Aylward, PSAC National President. “But actions speak louder than words, and PSAC members are still waiting for him to deliver on his commitment to them. They’re still waiting to get paid properly under Phoenix and they’re still waiting to be compensated for all the hardships they’ve endured because of these countless pay problems. They shouldn’t also have to wait for the fair working conditions they deserve.”

“The window of opportunity for Trudeau to deliver on his commitment to support public service workers and the vital services they provide Canadians is closing, but it’s still there. This means delivering a fair deal for our members before the next election – and we won’t let his government off the hook.”

These sessions cover four bargaining units under Treasury Board: Program & Administrative Services (PA), Technical Services (TC), Operations Services (SV), and Education & Library Science (EB).

The original version of this article was first posted on the PSAC website.

2000: Body Armour

Every two weeks, we’re releasing a short vignette showcasing a victory or an event of importance in the history of our union. Here is the second entry in the series.

At the turn of the millennium, after years of pressure by the union, the government had yet to provide protective vests in suitable numbers to its Customs Officers. Through lobbying in the 90s, CIU (then CEUDA) had succeeded in pressuring the employer to start providing bullet-proof vests to its officers. By 1999, however, the government had only acquired a mere 400 such vests Canada-wide, at times going so far in some ports as distributing them by lottery to officers.

Faced with an employer unwilling to provide adequate protective vests to all officers in a timely fashion, the union launched a massive awareness campaign, attracting the attention of various American police associations. Ultimately, in well-publicized displays of solidarity, the union received hundreds of vests in donation from these associations.

Shamed into doing the right thing, the government relented and announced in early 2000 that budget would be allocated to ensure that all border officers would be provided with a vest. Today, thanks to pressure from CIU and its members, soft body armour is part of the standard equipment available to all Border Officers.

Photo of BSO with text explaining how the union obtained body armour for its members (same text as on page)
Click for full-size version.

For more union victories, see this page, and follow us on social media using #CIUvictories.

FB Bargaining: Definition of years of service will remain the same

A majority of PSAC-Customs and Immigration Union (PSAC-CIU) members voted to keep the existing definition of years of service in the collective agreement. As a result, the Border Services (FB) bargaining team will not be seeking any changes to the years of service definition.

Online and telephone voting was held between February 18 and March 1.

Due to the unprecedented nature of this vote, and given that it is not a ratification vote governed by Regulation 15, PSAC-CIU is releasing a breakdown of the vote:

Options Votes Share (%)
1 — I support the Union taking the position in negotiations that the definition of years of service (seniority) should be changed to include time in the Canadian Forces as defined in Article 34.03 a) ii) for all areas of the collective agreement where years of service is applied. 816 40.5
2 —  I support leaving the definition of service as it is currently defined in the collective agreement. 1,197 59.5
Total 2,013 100

For the latest bargaining news, visit psacunion.ca/fb. You can also sign up for email bargaining updates.

The original version of this article was first posted on the PSAC website.

FB Bargaining: Limited progress during second meeting

The PSAC-CIU bargaining team representing the Border Services (FB) group met with Treasury Board/CBSA the week of February 25 for a second negotiating session towards a new collective agreement.

Harassment protections

In light of CBSA’s February 27 ‘Pink Shirt Day’ initiative to raise awareness about harassment in the workplace, the bargaining team reminded CBSA and Treasury Board that there are serious problems with abuse of authority and harassment by management in CBSA workplaces across the country. Considering these serious, ongoing problems, the union is looking for much greater protections against harassment from CBSA management in the next contract.

Telework

The bargaining team asked CBSA about its plans on telework and presented formal proposals for new collective agreement articles on the matter. PSAC-CIU has been pushing for years for greater access to teleworking opportunities for Trade Compliance officers and other non-uniformed personnel.

The team also reminded CBSA that, under the law, the Agency must consult the union and gain the union’s consent before moving forward with any changes in the current terms and conditions of employment. The Agency has effectively ignored the Treasury Board policy on telework for many years.

Maternity and Parental Leave

The union proposed a 93% top up for the new 18-month maternity and parental leave option introduced by the government in 2017. The employer rejected this but the bargaining team indicated it will continue maintaining this proposal.

Click here to review PSAC-CIU’s package of proposals as well as those of the employer.

The next negotiating session will be held the week of April 8. For more information visit psacunion.ca/fb

The original version of this article was first posted on the PSAC website.

2007: Creation of the FB group

As a show of support for our FB bargaining team returning to the table this week, we present our first vignette on union victories: The creation of the FB group, in 2007.

If border officers have a distinct voice today, it is thanks to the continued pressure and efforts of CIU and the support of PSAC. After years of lobbying by the union and its members, a stand-alone FB group was created in 2007, giving front-line personnel their own collective agreement and paving the way for true recognition as law enforcement. Prior to the FB group, these members were part of the much larger PA group. With this new structure, they took control of their own bargaining and representation.

Since the creation of the FB group, CIU and PSAC have succeeded in securing a remarkable 48% increase in compensation for front-line officers – the largest increase for law enforcement personnel achieved by any union in Canada since 2007.

For more union victories, see this page, and follow us on social media using #CIUvictories.