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Federal in-office mandate takes effect, workers hold their ground

As the federal government’s new three-day in-office mandate officially took effect on Monday, thousands of union members took to the street in protest, determined to defend telework and the future of work in Canada.

PSAC members united with members from the Professional Institute of the Public Service of Canada (PIPSC), the Canadian Association of Professional Employees (CAPE), and the Association of Canadian Financial Officers (ACFO) at nationwide protests to contest the government’s policy and fight for a fair approach to telework that puts workers first.

Telework has become more than just a temporary solution, it’s a proven model that enhances productivity and the well-being of workers. It helps workers balance their personal lives with their jobs, reduces our carbon footprint, and creates a more inclusive public service.

“Telework isn’t just a trend, it’s the future of work and the next frontier of workers’ rights,” said PSAC National President Sharon DeSousa. “We’ve seen firsthand how telework improves peoples’ lives and makes our public service more inclusive and responsive to the needs of Canadians. That’s why we’re committed to fighting for a future that puts workers first.”

It’s clear that PSAC members have serious concerns about this new mandate:

  • Over 20,000 registered for our virtual telework town halls;
  • More than 40,000 signed our petition in its first week;
  • And 65,000+ filled out our telework survey.

Our members are engaged, fired up, and ready to take this fight to the next level.

In the coming weeks, we’re kicking off a national telework campaign in partnership with PIPSC, CAPE, and ACFO. Fueled by a $1 million investment —a clear demand from members at our national convention — the campaign will drive the fight for fair, flexible, and future-focused telework policies that truly work for workers.

We know that #RemoteWorks. Together, let’s make sure the government knows we won’t back down.

Take action now:

  • Sign the petition: Demand the repeal of the three-day in-office mandate.
  • Take our survey: Share how the mandate impacts your work and life.
  • File a grievance: Hold the government accountable for violating the telework agreement.
  • Read our FAQs: Get answers to your most pressing questions about telework and the government’s mandate.
  • Use our digital tools: Show solidarity with virtual backgrounds, social media images, and #RemoteWorks posters.
  • Spread the word: Start a conversation on social media and encourage coworkers to take action, too.

This article was first posted on the PSAC website.

New FB collective agreement now available

The most recent FB collective agreement, which expires on June 20, 2026, is now available on the Treasury Board website. As per article 10.02, where electronic access to the agreement is impractical, members can also request a printed copy from their local manager. We invite all members to avail themselves of this option to ensure easy access to the collective agreement at all times.

Walking In Our Truth Together: a new online course to support Truth and Reconciliation

In recognition of the National Day for Truth and Reconciliation, PSAC is proud to introduce a new online course – Walking In Our Truth Together. This foundational truth-seeking online education program has been created for members to help support the pursuit of justice and reconciliation.

As a union committed to reconciliation, we aim to foster inclusive workplaces that reflect the unique lived experiences of Indigenous peoples. This course was inspired in part by several Calls to Action from the Truth and Reconciliation Commission,  which urge governments and organizations to provide education on the history of Indigenous peoples. These include the history and legacy of residential schools, the United Nations Declaration on the Rights of Indigenous Peoples, Treaties and Indigenous rights, Indigenous law, and Indigenous–Crown relations. These crucial topics are all covered in the 10 modules planned for the course.

Sign up for the course today

We invite you to sign up for the course and begin your learning journey today. The first module is available now, with additional modules to follow monthly. Each module can be completed at your own pace.

This virtual course is more than just an educational tool; it is a vital step towards understanding and addressing the injustices that have impacted – and continue to affect – Indigenous communities across Canada.

Every step we take together brings us closer to a more just and inclusive society. We all have a responsibility and a role to play on the path to reconciliation, whether it’s through education, training, advocacy, or simply listening with an open heart.

Let us move forward with open minds, reaffirm our commitment to reconciliation, and carry these lessons into our workplaces and daily lives.

Sign up for the course today

Miigwitch,

Sharon DeSousa, PSAC National President, the PSAC National Indigenous People’s Circle.

Header image is from “Wisdom of the Universe,” a beautiful painting from award-winning Métis artist Christi Belcourt.

This article was first posted on the PSAC website.

This Labour Day, don’t be fooled by fair-weather friends of labour

As we mark another Labour Day, let’s reflect on a time-honoured tradition: politicians suddenly discovering their deep, abiding love for the working class – just in time for election season. It’s a dance as old as democracy itself, but in 2024, the moves are looking particularly desperate.

On one side, we have Conservative leader Pierre Poilievre. He’s attempting a blue collar rebrand that’s about as convincing as a CEO in a hard hat – hoping his new look will make us forget that he is a career politician, has never been a worker himself, and has spent decades casting votes against workers’ rights.

On the other side, we have Prime Minister Justin Trudeau. He wants to be seen as a friend to labour, while also fighting federal employees trying to build a workplace that prioritizes accessibility, environmental responsibility, and a more diverse and inclusive public service.

This battle is currently playing out in the fight for telework, an issue as crucial to our generation as the weekend was to our great-grandparents. And just like the weekend, it’s under threat from those who’d rather see us commuting two hours a day than being productive and thriving at home. Telework is a powerful equalizer. It opens doors for disabled workers, parents, and rural Canadians. It breathes life into small towns and cuts our carbon footprint faster than you can say “Zoom meeting.”

Surveys show the average person commutes 8.5 hours per week to work – that’s 408 hours or 17 full days of wasted time in transit per year. That’s 17 days not spent with our families. Seventeen days not contributing to our communities or being productive at work. For workers who CAN work remotely, it’s a complete and utter waste of time and energy.

But some politicians can’t see past their corner office windows. They spout nonsense about “water cooler moments” and “office culture,” ignoring that returning to the office actually looks like workers taking most of their meetings by video call – in federal buildings plagued by poor ventilation, rats, bats, bed bugs and, shockingly, asbestos. Any politician who claims to support workers while pushing for a return to these conditions deserves our skepticism, not our votes.

Because at the end of the day, true support for labour isn’t about wearing the right jacket or using the right slogans. It’s about consistently fighting for policies that improve workers’ lives. And in 2024, that fight includes embracing telework to create more inclusive, efficient, and people-friendly workplaces. Remember, it’s easy to don a hard hat for a day – it’s much harder to fight for workers year after year.

So let’s honour our predecessors by continuing their fight for better working conditions. Let’s make telework the new standard for anyone who can do it effectively. If we don’t, we’ll be explaining to our grandkids why we gave up the chance to revolutionize the way we work – all because some politicians couldn’t imagine a world beyond their outdated office parks.

This Labour Day, as we fire up our BBQs and enjoy a well-earned day off, let’s remember the fights that got us here. The great activists of our time didn’t face down police batons and corporate greed so we could waste our lives in traffic. They fought for a better future – and in 2024, that future is remote work.

This article was first posted on the PSAC website.

Fighting for telework: Important resources

Every worker’s job and situation are unique, and a cookie cutter approach to telework can’t be applied to Canada’s diverse public service. Overwhelming evidence proves that telework improves work-life balance and increases productivity for workers.

The government’s misguided decision to mandate federal public service workers into the office at least three days per week blatantly disregards their well-being and violates their collective bargaining rights.

This decision was made without any consultation with unions or workers, and flies in the face of the telework agreement PSAC negotiated in the last round of bargaining.

It’s time to fight back

PSAC has prepared a number of resources to help workers fight for telework. We’ve collected some of these resources below: Grievance wording, virtual backgrounds, useful information, etc. Take a look!

On this page:

When to file a grievance
Proposed grievance wording
Telework petition
Fight for telework questionnaire
Telework visual assets
Changes to the Telework Directive: What you need to know

Also see the PSAC telework FAQ

When to file a grievance

As part of our coordinated legal response, we are encouraging all affected members to put in grievances against the unilateral amendment of the Direction. Grievances should be filed for the following issues:

  • Where the amended Direction results in a member being arbitrarily required to work more days in the office;
  • Where a member has had an existing telework agreement disregarded or altered because of the Direction;
  • Where a member experiences additional adverse impacts because of their membership in a human rights-protected group;
  • Or, where a member has experienced losses or out-of-pocket costs because of the Direction.

However, you should always go through your union when submitting a grievance. Contact your Branch President for assistance. Branch Presidents should contact the CIU Labour Relations Officer assigned to their Branch for further guidance.

Proposed grievance wording

While grievances should be individualized to reflect the specific circumstances and concerns of individual members, the following template grievance language can be customized to address most cases:

This is an individual grievance hereby filed pursuant to Section 208 of the Federal Public Sector Labour Relations Act.

Details of the grievance:

I grieve the Employer’s conduct in amending the Direction on Prescribed Presence in the Workplace (the “Direction”) in violation of the collective agreement by:

  • Amending and implementing the Direction in a manner which is unreasonable, arbitrary, and inconsistent with the principles for flexible working arrangements, in violation of the provisions of the applicable Collective Agreement, including but not limited to Article 6 of Collective Agreement, the Letter of Agreement on Telework, the Directive on Telework, as well as any other applicable provisions of the Collective Agreement, employer policies, or legislation;
  • Amending and implementing the Direction in a discriminatory manner that has breached the employer’s duty to accommodate and has reduced accessibility, inclusiveness and equity in violation of my rights  protected by the Canadian Human Rights Act (“CHRA”) and [Article 19 of the Program and Administrative Services (PA), Operational Services (SV), Technical Services (TC), and Border Services (FB) agreements or Article 16 of the Education and Library Science (EB) agreement]; and
  • Amending and implementing the Direction in a manner which unreasonably and inappropriately departs from my existing telework/remote work arrangements and has caused me prejudice and hardship.

You should always go through your union when submitting a grievance. Contact your Branch President for assistance. Branch Presidents should contact the CIU Labour Relations Officer assigned to their Branch for further guidance.

Click here for more information on grievances

Petition to repeal the three-day in-office mandate 

Sign the petition to demand the government repeal the three-day in-office mandate and move to the promised case-by-case framework for telework, rather than the one-size-fits-none model they have committed to. We also want them to enshrine this policy into our collective agreements during the next round of bargaining.

Click here to sign the petition

Fight for telework questionnaire

As we move beyond September 9, how likely are you to stay involved in our fight for telework? Complete the brief questionnaire below to let us know.

Click here to complete the questionnaire

Telework visual assets

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Social Media

Virtual Background

Changes to the Telework Directive: What you need to know

 

Treasury Board has announced updates to the Telework Directive effective April 1, 2025. Although PSAC and other unions were consulted, Treasury Board did not consider our key recommendations: rescinding the mandatory return to office and the “one-size-fits-all” approach; allowing each department to determine its own operational needs related to remote work; and creating a framework within the Telework Directive where evidence-based decisions consider the unique needs of each employee.

While some changes could potentially expand access to remote work, others remove important considerations. These changes do not, however, replace the Direction on prescribed presence in the workplace.

Most notably, the directive removes previous commitments to work-life balance, inclusion, and environmental sustainability. These were key considerations in the 2020 version but are absent from the latest update. Here is a summary of some of the other changes:

  • Case-by-case assessment: While managers still evaluate telework requests individually, the directive no longer explicitly states that requests must be “approved or denied” case-by-case.
  • Relocation & workforce adjustments: A restriction that prevented remote work from being used to avoid or force relocations has been removed. This could provide more flexibility for employees facing workforce adjustments.
  • Cost responsibilities: Departments are responsible for covering necessary equipment costs, while workers pay for their own utilities, internet, and insurance.
  • Expanded coverage: Students, casual, and part-time workers are now explicitly included in the telework policy.
  • Extended pilot for remote workers: The pilot program allowing employees 125 km or more away from their designated worksite to be placed on travel status has been extended to March 31, 2027.

What this means for you

While changes expanding eligibility and potential relocation flexibility are welcome, the removal of work-life balance considerations is a step backwards. These changes also do nothing to address the arbitrary three-day return to office mandate, the core issue for tens of thousands of PSAC members. We will continue to fight for a flexible remote work policy that benefits workers and isn’t focused on presenteeism.

Join PSAC’s Remote Works campaign to advocate for a future of work that puts people first and focuses on delivering the best services to families and business while saving taxpayers money.

 

The original version of this content was first published on the PSAC website:

PSAC scores legal victory in fight to reverse federal telework mandate

The Federal Court will hold a full hearing to review PSAC’s application to quash the federal government’s decision to force federal public service workers back into ill-equipped offices three days a week beginning September 9.

This is an important victory for workers and unions who have been pushing back against the government’s unilateral decision announced in May that has had sweeping impacts on federal workers and led to mass protests, legal challenges and a wave of individual grievances.

“The Federal Court’s decision to hear our case is an important win for federal workers fighting for a fair and transparent approach to telework,” said PSAC National President Sharon DeSousa. “Remote work is the future of work, and we won’t let the government off the hook for breaking their commitments and ignoring the voices of federal public service workers.” 

The government attempted to have the case thrown out or delayed by the Court until existing legal challenges – including several policy grievances and unfair labour practice complaints disputing the mandate – are heard by a federal board.

But the Federal Court judge ruled that Treasury Board failed to deliver the “knock-out punch” to the grounds for PSAC’s application to warrant dismissal.

The hearing will be a major step for unions and workers looking for transparency around its decision to bring workers back into the office three days a week, as the government will now need to make their case and present their reasoning for making the decision to bring workers back to the office.

Although this does not mean that the Federal Court endorses PSAC’s position, it will allow us to fully argue our case in court. This is part of PSAC’s broader effort to demonstrate that telework is the way of the future and hold the government accountable for its misguided mandate.

What members can do

This is just one of several ways PSAC is continuing the fight for fair telework. Members can take action by:

  • Getting involved with your local.

This fall, PSAC will be launching a national joint telework campaign alongside other unions. But to win this fight, we will need the support of members from coast to coast to coast organizing and making noise in their workplaces. Together, we will show the government, decision-makers and the public that #RemoteWorks.

This article was first posted on the PSAC website.

PSAC: Sign our petition to help defend telework and modernize our workplaces.

The federal government wants to force employees to work in ill-equipped offices three days per week only to spend it on virtual meetings. But we know there’s a better way. The outlook for Canada’s public service is bright, and we’re ready to embrace a new future of work.

Are you ready to join us?

This isn’t just about where we work — it’s about our future, our well-being, and the kind of public service we want to build together.

Sign the petition

Public service workers have experienced firsthand the benefits of telework. It’s a proven model that enhances our work-life balance, productivity, and overall job satisfaction. Yet the Trudeau Liberal’s mandate threatens to undo all the progress we’ve made. So, we’re calling on you to take action.

Sign the petition to demand the government repeal the three-day in-office mandate and move to the promised case-by-case framework for telework, rather than the one-size-fits-none model they have committed to. We also want them to enshrine this policy into our collective agreements during the next round of bargaining.

We plan to organize an action to deliver this petition directly to government ministers and department leaders. If you’re ready to fight for telework and help shape the future of our workplace, let us know.

We’re not just signing a petition — we’re building a movement.

Sign the petition

If you’ve signed the petition and want to get involved in another way:
Take a short survey: We want to hear about your personal experience with the in-office mandate and how you’re willing to fight back.
File a grievance: Collectively filing thousands of individual grievances will hold Treasury Board accountable for violating the agreement on telework PSAC negotiated in the last round of bargaining and pressure them to respect their obligations under the agreement.
Read our FAQs: We’ve compiled answers to some of the most common questions about telework and the government’s in-office mandate.
Share these actions: Start a dialogue on social media, encourage your coworkers to sign the petition or file a grievance, and continue making noise so the employer won’t be able to ignore us.

This article was first posted on the PSAC website.

Join the national virtual town hall on telework

bargaining-pattern_psac
bargaining-pattern_psac

As the September 9 deadline for the federal government’s three-day in-office mandate approaches, many PSAC members are expressing concerns about how this will impact work-life balance, productivity, and overall well-being.

To help address these concerns, PSAC is collaborating with other federal public service unions to host a virtual town hall on telework. This is an opportunity for unions to give an update on we have been doing to fight back, discuss the challenges of the in-office mandate and how we can collectively push for a future of work that benefits everyone — a future where flexible work arrangements are the norm, not the exception. Because #RemoteWorks.

When:

Tuesday, August 27, 5 p.m. ET -> Register now

Wednesday, August 28, 12 p.m. ET -> Register now

Wednesday, August 28, 8 p.m. ET -> Register now

Who:
Sharon DeSousa, National President, Public Service Alliance of Canada (PSAC)
Jennifer Carr, President, Professional Institute of the Public Service of Canada (PIPSC)
Nathan Prier, National President, Canadian Association of Professional Employees (CAPE)
Dany Richard, President, Association of Canadian Financial Officers (ACFO)

The government’s current directive threatens to undo the progress made with telework, a model that has significantly improved job satisfaction and work-life balance. Join the town hall to learn more about the implications of the mandate and how we can push back together.

Ensure your voice is heard as we strive for a modern, inclusive, and flexible workplace.

This article was first posted on the PSAC website.

Federal interference in rail labour dispute: A dangerous precedent indeed

The Customs and Immigration Union wishes to echo in the strongest of terms the concerns voiced by Paul Boucher, President of the Teamsters Canada Rail Conference: The August 24 decision by the Canada Industrial Relations Board (CIRB) to allow the federal government to force an end to job action for striking rail sector workers and to impose binding arbitration between the parties sets a dangerous precedent for the Canadian labour movement and the rights of workers.

By preferring to protect the economic interests of large employers, the federal government has taken a clear stance against those who Canadians rely on everyday to drive the economy safely and securely: The workers themselves.  Worse, by failing to support rail workers, the government also sends a clear signal to the industry sector as a whole that safety plays second fiddle to corporate economic concerns.

This is a dangerous precedent indeed, and Canadians should take note.

Time and again, unions have demonstrated how essential the rights to organize, mobilize, and strike are as part of a fair and just society. It is through these actions that workers can push back against employers who wish to erode working conditions and safety rules alike. CIU members themselves are well-acquainted with the importance of union mobilization as part of the negotiation process, and the recent decision to strip rail sector workers of those rights is simply shameful.

We applaud the Teamsters for remaining uncowed and for seeking to appeal the ruling, and we are proud to stand with them.

In solidarity,

Mark Weber
CIU National President

Solidarity with Teamsters Canada Rail Conference: Letter to the TCRC

Original letter sent by mail from CIU National Mark Weber to Paul Boucher, President of the TCRC, on August 21, 2024.

Dear Brother Boucher,

By threatening to lockout workers should agreements with the Teamsters not be reached at the bargaining table by August 22, both CN and CPKC are resorting to the preferred tactic of employers who would bully rather than bargain.

That rail operators would seek concessions from workers that would result in greater fatigue-related safety risks lays bare their blatant disregard for the well-being of their employees, for the safety and security of Canadians, and for our supply chain as a whole. By aggressively pushing for a lockout instead of continuing to bargain, they only confirm that profits matter above all else, regardless of consequences.

CPKC’s actions, which also aim to unilaterally change the terms of collective agreements, are particularly egregious. Your union is to be applauded for defending the rights of your members and issuing a strike notice in response.

Border services and rail operations are intrinsically linked as part of cross-border activities, and our respective members are well acquainted with each other. In the past — most recently earlier this spring when CIU was on the verge of a strike — Teamsters and the TCRC made clear their support for our members.

By way of this letter and on behalf of the CIU membership, I wish to return that offer of support to the TCRC. An injury to one is an injury to all, and the Customs and Immigration Union will be proud to assist you in any way we can until agreements are reached. I invite you to contact me should you require any assistance.

In solidarity,

Mark Weber
CIU National President

Click here for the PDF version.

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